More than 50% Smartphones have Touchscreen Today

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More than 50% Smartphones have Touchscreen Today 12705610

According to aJ.D. Power and Associates’ wireless satisfaction survey. The U.S. consumers are not only buying phones with touchscreens, but they are tending to be more satisfied with the experience than people who bought phones with physical keyboards.

“Touch screens are ideal for those using their phone for entertainment, as the displays are generally larger and provide a richer viewing experience,” said Kirk Parsons, senior director of wireless services at J.D. Power and Associates. “It is critical, however, that manufacturers meet expectations with regard to providing adequate battery life, as these large displays can drain batteries very quickly. In addition, for customers to have a truly rewarding experience, wireless carriers must continue to provide problem-free, high-speed downloads, as customers rely on them to deliver content quickly and on the go.”

Apple ranked highest in customer satisfaction among manufacturers of smartphones with a score of 810. The others are as followed.

RIM BlackBerry 741
LG 729,
Sanyo 712
Samsung 703

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